--- title: "Arbol Blog, page 7 | Arbol AI" description: "Page 7 of the Arbol blog archive: earlier articles on healthcare operations, regulation and patient access." url: https://www.getarbol.com/en/blog/7/ lang: en --- # Earlier articles ## Earlier articles 1. May 20, 2026 United States Primary care ### [GLP-1 coverage in 2026: what it means for primary care](https://www.getarbol.com/en/blog/glp1-coverage-primary-care/) Medicare, Medicaid and employer plans now cover GLP-1 drugs under different rules and timelines. Here is what that patchwork means for your practice. Norbelys Chirinos 9 min read 2. May 15, 2026 United States Practice operations ### [Front desk overflow: an AI voice layer that keeps your staff](https://www.getarbol.com/en/blog/front-desk-overflow-ai-layer/) US practices lose capacity when the phone outruns the desk. An AI voice layer absorbs overflow without replacing the people who still own the lobby. Tomas Giraldo 11 min read 3. May 13, 2026 United States Regulation ### [TCPA Consent for Appointment Reminders: What Actually Changed](https://www.getarbol.com/en/blog/tcpa-appointment-reminders-compliance/) The FCC's TCPA consent rules for reminder calls and texts are still shifting. Here is what your practice's intake process needs to get right now. Samuel Giraldo 10 min read 4. May 8, 2026 Australia Practice operations ### [Telehealth vs in-person GP in Australia: an honest verdict](https://www.getarbol.com/en/blog/telehealth-vs-in-person-gp-au/) Australian Medicare telehealth still hinges on an established relationship for many items. Here is when video or phone wins — and when the consulting room must. Samuel Giraldo 10 min read 5. May 1, 2026 United Kingdom Practice operations ### [NHS App booking limits: what practices actually control](https://www.getarbol.com/en/blog/nhs-app-booking-limits/) The NHS App can book GP appointments — until the practice turns booking off, embargos slots, or caps how many a patient may hold. Here is how those limits work. Emilia Santander 10 min read 6. Apr 24, 2026 United States Primary care ### [PHQ-9 screening in US primary care: flow and follow-up](https://www.getarbol.com/en/blog/depression-screening-primary-care-us/) USPSTF gives depression screening a B grade for adults — the operational gap is what happens after a positive PHQ-9. Build the follow-up path before you scale. Veronica Tobon 10 min read 7. Apr 17, 2026 Canada Practice operations ### [OHIP appointment access in Ontario: an operator’s guide](https://www.getarbol.com/en/blog/ohip-appointment-access-ontario/) Health Care Connect attaches patients to primary care; your clinic phone still decides whether OHIP coverage becomes a booked visit. What operators can fix. David Lara 11 min read 8. Apr 10, 2026 Australia Women's health ### [Cervical screening reminders in Australia that comply](https://www.getarbol.com/en/blog/cervical-screening-reminders-au/) Australia’s National Cervical Screening Program invites and reminds — but clinics still close the appointment gap. How to recall without spamming. Emilia Santander 11 min read 9. Apr 3, 2026 United States Practice operations ### [Portal vs phone scheduling: what US practices should actually choose](https://www.getarbol.com/en/blog/portal-vs-phone-scheduling-us/) Phone still dominates how Americans book care. Portals help a minority and shine for continuity — an honest compare with a clear ops verdict. Norbelys Chirinos 9 min read 10. Mar 27, 2026 United Kingdom Practice operations ### [NHS 111 vs practice phone: where demand actually lands](https://www.getarbol.com/en/blog/nhs-111-vs-practice-phone/) NHS 111 routes urgent need; the practice phone still carries day-to-day access. Here is where each channel sits — and why an agent belongs on the practice line. David Lara 10 min read 11. Mar 20, 2026 Canada Practice operations ### [Phone overflow is eating Canadian clinic capacity](https://www.getarbol.com/en/blog/clinic-phone-overflow-canada/) CIHI and CMAJ show Canadians struggle to reach primary care by phone. Overflow is not a soft inconvenience — it is lost capacity your clinic already paid for. Samuel Giraldo 12 min read 12. Mar 13, 2026 Australia Practice operations ### [Flu season GP Australia: reminders and agenda before the peak](https://www.getarbol.com/en/blog/influenza-season-gp-australia/) NNDSS logged tens of thousands of flu notifications in 2026. How Australian practices protect booking, recalls and after-hours access before the winter peak. Tomas Giraldo 11 min read ## Let’s look at your population in Arbol. A 30-minute video call with our team, using your cases: your contract, your patients and your channels. You leave with a first read of your population, your contract and your utilization rates. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20I%27d%20like%20to%20learn%20more%20about%20Arbol%20for%20my%20organization.) 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