--- title: "Arbol Blog, page 3 | Arbol AI" description: "Page 3 of the Arbol blog archive: earlier articles on healthcare operations, regulation and patient access." url: https://www.getarbol.com/en/blog/3/ lang: en --- # Earlier articles ## Earlier articles 1. Aug 3, 2026 New Zealand Practice operations ### [After-Hours Calls: Closing the Access Gap in NZ General Practice](https://www.getarbol.com/en/blog/after-hours-coverage-general-practice-nz/) One in three New Zealand general practices is now closed to new patients, and after-hours calls are where the remaining access gap shows up first. Emilia Santander 9 min read 2. Jul 27, 2026 United States Practice operations ### [Flu, RSV, and COVID Peak Together. Is Your Front Desk Ready?](https://www.getarbol.com/en/blog/fall-respiratory-season-capacity-us/) CDC's own season outlook shows flu, RSV, and COVID converge into one hospitalization peak every winter — the planning window closes before phones start ringing. Samuel Giraldo 10 min read 3. Jul 27, 2026 United States Cardiology ### [What a Post-Discharge Hypertension Follow-Up Call Should Cover](https://www.getarbol.com/en/blog/post-discharge-hypertension-followup-us/) Only 22.5% of US adults with hypertension have their blood pressure controlled. Here's the first-week follow-up protocol that actually lowers readmission risk. Samuel Giraldo 8 min read 4. Jul 27, 2026 Australia Mental health ### [Telehealth or in person for your mental health plan review?](https://www.getarbol.com/en/blog/telehealth-mental-health-review-au/) Medicare (Australia) tightened telehealth eligibility for GP mental health plan reviews in November 2025. Here's when video works, and when the room wins. Emilia Santander 10 min read 5. Jul 27, 2026 United States Dentistry ### [Dental Recall Systems: Why Lapsed Patients Cost More Than You Think](https://www.getarbol.com/en/blog/dental-recall-system-cleanings-us/) About a third of US adults skip their annual dental visit, and postcards alone rarely bring them back — here's what a working recall system requires. Emilia Santander 8 min read 6. Jul 26, 2026 United States Mental health ### [The hidden gap between a positive PHQ-9 and treatment](https://www.getarbol.com/en/blog/phq9-followup-primary-care-us/) Positive PHQ-9 screens are not treatment. Peer-reviewed US data show up to 30% get no documented follow-up, and few practices track their own rate. David Lara 10 min read 7. Jul 26, 2026 Australia Cardiology ### [Heart failure follow-up calls: a protocol for Australian GPs](https://www.getarbol.com/en/blog/heart-failure-followup-gp-australia/) Australian guidance points to GP review within about a week of a heart failure discharge. Here is how a GP clinic can structure that follow-up call safely. David Lara 9 min read 8. Jul 25, 2026 United States Ophthalmology & endocrinology ### [Diabetic Eye Exam Recall: Closing the Annual Screening Gap](https://www.getarbol.com/en/blog/diabetic-eye-exam-recall-us/) Only 64.8% of US adults with diabetes report an annual eye exam, short of the federal target — why the exam lapses, and what a recall protocol actually fixes. Veronica Tobon 7 min read 9. Jul 25, 2026 United States Chronic care / geriatrics ### [Chronic Care Management: hitting the monthly cadence every time](https://www.getarbol.com/en/blog/ccm-outreach-cadence-us/) Medicare pays for CCM when clinical staff log 20+ minutes of monthly care coordination. Here is how practices sustain that cadence for every patient. Tomas Giraldo 12 min read 10. Jul 25, 2026 United States Practice operations ### [Urgent care walk-in vs. scheduled access with overflow handling](https://www.getarbol.com/en/blog/urgent-care-walkin-vs-scheduled-line-us/) Urgent care visits keep growing, but a scheduled line with overflow handling protects continuity. An honest compare, with a clear verdict for US practices. Tomas Giraldo 10 min read 11. Jul 23, 2026 Canada Practice operations ### [After-hours AI for Canadian clinics: an operational case](https://www.getarbol.com/en/blog/after-hours-ai-clinic-canada/) CIHI shows weak Canadian after-hours primary-care arrangements. The operational case for an after-hours AI agent on the clinic phone. Tomas Giraldo 9 min read 12. Jul 17, 2026 United States Practice operations ### [Referral leakage: when specialty care is ordered but never booked](https://www.getarbol.com/en/blog/referral-leakage-specialty/) A referral that never becomes an appointment is silent care and revenue loss. How US specialty operators close the order-to-book gap. Veronica Tobon 9 min read ## Let’s look at your population in Arbol. A 30-minute video call with our team, using your cases: your contract, your patients and your channels. You leave with a first read of your population, your contract and your utilization rates. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20I%27d%20like%20to%20learn%20more%20about%20Arbol%20for%20my%20organization.) [**Colombia**](https://www.getarbol.com/en/colombia/), in operation · Built for Latin America --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: