--- title: "AI for healthcare practices and health systems | Arbol AI" description: "AI for practices and health systems: it calls patients with care gaps, flags warning signs, fills open slots and builds your team’s reports." url: https://www.getarbol.com/en/ai/ lang: en alternates: es: https://www.getarbol.com/ai/ --- # A practice that runs on AI never closes. Arbol brings artificial intelligence to the operations of practices, clinics and health systems: it answers your patients at any hour, confirms and fills your schedule, and does the work you ask for, in the browser, by email or on WhatsApp. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) Phone · Text · WhatsApp · Email · Web chat ## A day at a practice that runs on AI. Local times in eight U.S. cities. Example data. 1. 12:40 a.m. Houston, Texas **Call** ### A mother calls about her son’s fever. Arbol recognizes the warning sign, gives no medical advice and connects her right away with the physician on call. 2. 6:30 a.m. Chicago, Illinois **Text** ### Today’s appointments get confirmed. 312 patients get their reminder. 41 reschedule, and their slots go straight to the waitlist. 3. 9:15 a.m. Atlanta, Georgia **Email** ### The practice director asks Arbi how the week is going. Arbi, your organization’s AI, answers in the same thread with the numbers: calls answered, visits, no-shows and open requests. 4. 11:20 a.m. Denver, Colorado **Call** ### A patient asks how to prepare for his lab work. Arbol answers with your practice’s instructions, confirms the time and reminds him to fast the night before. 5. 1:20 p.m. Phoenix, Arizona **Web chat** ### Complaints about the pharmacy keep coming in. Arbol groups the day’s complaints, measures how patients feel and alerts the manager before they grow. 6. 5:45 p.m. Seattle, Washington **Call** ### It calls the patients with a care gap. 146 patients in the hypertension cohort are overdue for a blood pressure check: Arbol calls them and books the ones who can come in. 7. 9:10 p.m. Miami, Florida **Text** ### A patient asks to talk to a person. Arbol hands her to your team with a summary of the conversation: nobody asks her the same questions twice. 8. 11:50 p.m. Los Angeles, California **Report** ### The day is on record. Every conversation, with its recording, its transcript and its outcome. Tomorrow’s report is ready. ## Ask Arbi. Arbi is your team’s agent. It lives in Arbol, in your browser, and it also answers by email and on WhatsApp. You ask for the work in your own words and Arbi does it, or helps you think through the best way to do it. Your patients are answered by an assistant with the name your organization chooses. And when you need a person, our team is one call away. What teams ask for, every day - “Start the October flu shot campaign” - “Add Dr. Parker as a contact” - “Call yesterday’s no-shows” - “Help me think through how to cut no-shows” **Arbi** Your organization’s AI - Browser - Email - WhatsApp 1. In the browser Review this file and add the contacts we’re missing. **patients-october.csv** 1,240 rows 2. Done: I added 212 new contacts and left out 18 duplicates. Should I add them to the flu shot campaign? 212 new contacts · 18 duplicates 3. By email Whose request didn’t get resolved this week? 4. 14 patients: 9 are waiting on a prior authorization and 5 on a rescheduled visit. Should I call them today? The oldest case is 6 days old 5. On WhatsApp Yes, call them. And send me this week’s report as a PDF. 6. Done: I’ll start calling at 9 a.m. Here’s the report; no-shows are down 18% from last week. **Weekly report.pdf** Calls, visits, complaints and sentiment · 12 pages ## What your organization gets on day one. You don’t start from scratch or switch systems. Arbol arrives with what we’ve learned working with clinics and practices, and our team sets it up with you. - ### 777+ integrations Your EHR, your calendar, payers and insurers, WhatsApp, email and payments. No system change, no data migration. - ### Automated workflows Confirmations, reminders, waitlists, follow-ups and alerts that run on their own, under rules your team approves. - ### Campaigns in one message Ask Arbi for a vaccination, screening or overdue check-up campaign, and it runs it by phone, WhatsApp, text or email to the population you choose. - ### A knowledge base Services, specialists, locations, hours, insurance plans and test preparation: patients get the same answer on every channel. - ### Arbi learns your practice It learns your patients and their channel and time preferences, and groups them into segments to serve them better. You decide whether to turn it on. - ### Sensitive data, protected Arbol detects patients' personal and health information (PII and PHI) and redacts it from the analyses and reports that don't need it. ## Three ways in. One result. Start with what weighs most on your organization today. All three connect to each other and share Arbi. - ### [Contactability](https://www.getarbol.com/en/contactability/) Most start here Arbol answers and reaches your patients by phone, text, WhatsApp, email and web chat, 24/7: it books, confirms, reschedules and follows up. See contactability - ### [Governance](https://www.getarbol.com/en/governance/) For organizations that answer for a population’s health: cohorts, each patient’s risk and alerts, built on the EHR and lab results. See governance - ### [Agenda](https://www.getarbol.com/en/agenda/) Your physicians’ and locations’ schedules, with the EHR, inside Arbol: the AI books, confirms and fills open slots on it. See the Agenda ## A glimpse of governance. When your organization answers for a population’s health, Arbol matches lab results against the EHR and tells you who to see first, and why. [Explore governance](https://www.getarbol.com/en/governance/) 1. Lab **Creatinine 1.6 mg/dL, higher than at the last visit** 2. EHR **Type 2 diabetes · lives alone · no follow-up in 5 months** 3. Arbol **Priority 1: kidney risk** 4. Action **An alert to his physician and a call to book the follow-up** ## A glimpse of the Agenda. Your physicians’ and locations’ schedules, with the EHR in the same place. Because it’s Arbol’s own, your organization’s assistant books, confirms and fills open slots on it, with no integrations in between. [Explore the Agenda](https://www.getarbol.com/en/agenda/) 1. Agenda **Dr. Ruiz · North location · Tuesday, 2 open slots** 2. Assistant **Offers them to the waitlist** 3. Patient **Confirms by text at 7:12 a.m.** 4. EHR **The visit opens with the reason and the history** ## Built for U.S. health care. The same product, set up for the way care works here: privacy and consent rules, your EHR and your contracts. ![Colombia country brand](https://www.getarbol.com/images/marca-colombia.svg) Made in Colombia by physicians, nurses and engineers. - [**HIPAA** Built to HIPAA standards, with a BAA for every covered customer.](https://www.getarbol.com/legal/trust-global/) - [**TCPA** Consent, opt-outs honored at once, and the agent always says it’s AI.](https://www.getarbol.com/legal/trust-global/) - [**State privacy** A DPA for every customer. Your data is never sold or shared.](https://www.getarbol.com/legal/trust-global/) - [**Your EHR** Epic, Oracle Health and 777+ integrations, with no migration.](https://www.getarbol.com/en/integrations/) - [**Patient access** Calls, texts and chat answered 24/7, in English and Spanish.](https://www.getarbol.com/en/contactability/) - [**Risk contracts** Capitation, shared savings and care gaps, patient by patient.](https://www.getarbol.com/en/governance/) - [**Scheduling** Agenda by Arbol, or the schedule you already use.](https://www.getarbol.com/en/agenda/) - [**Health systems** Arbol Enterprise, for health systems, payers and large groups.](https://www.getarbol.com/en/enterprise/) ## What the AI doesn’t do. 1. ### It gives patients no clinical advice. At any warning sign, it ends the conversation and hands off to a person. That limit can’t be configured. Clinical guidance lives in Amber, the governance product, and it’s for nurses and physicians. 2. ### It doesn’t diagnose. It flags risks and possible cases from your data. Diagnosis and treatment always belong to the physician. 3. ### It doesn’t decide for your team. Your team approves the tone, the hours and the rules before Arbol answers its first call. 4. ### It doesn’t expose your data. Every conversation stays with your organization, and personal and health data are protected under HIPAA and state law. ## Your organization, running on AI from day one. In 30 minutes, we look at your operation and show you where to start. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20I%20would%20like%20to%20learn%20more%20about%20Arbol%20for%20my%20healthcare%20practice.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: